Tuesday, February 1, 2011

Almost 4 months later…


Almost 4 months later, I finally received the Wusthof Silverpoint II Fourteen Piece Block Set ordered through CSN. It is a really long story on what happened but in the end I ended up with what I really wanted. It had nothing to do with CSN because their customer service reps were great. Sure I went around in circles a few time, but one of their reps named Cleveland was extremely helpful and finally solved my problem. Then I had an issue with my promo code not being the correct amount after my refund, and in the same day Samantha was able to provide me with the correct amount. They are a quick team and I was very grateful for that service.


My advice to my readers if you ever order something off of CSN, make SURE your item is in stock and not on a special order. Those special orders typically mean they are out of stock in the warehouse where ever they are coming from and you may never get them. Hence the 4 month wait and what happen to me. I was upset and annoyed, but I kept cool. In the end I ordered the next step up in my knives and I couldn’t be more excited. Yes, I had to put more money down but I know it will be worth it in the end. They are beautiful, strong and cut to precision. Their quality is top and will last me for a very long time.

I have a question for my readers, do you enjoy when I host a giveaway for CSN promo codes for money off your purchase? I was contacted again recently if I’d like to do a giveaway or a review. I’m a bit torn and wanted your opinion. I’d hate for what happen to me, to happen to one of my readers!



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